Terms of Service & Rules

Welcome to Crown Coins Casino (the "Platform", "Service", "we", "us", or "our"), operated by Sunflower Limited. By creating an account, accessing our site at eng-en-crowncoinscasino.com, downloading our mobile applications, or participating in any games or promotional sweepstakes offered on the platform, you agree to be bound by these comprehensive Terms of Service ("Terms").

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, OBLIGATIONS, MANDATORY ARBITRATION PROVISIONS, AND LIMITATIONS OF LIABILITY. NO PURCHASE IS NECESSARY TO PLAY OR WIN REAL PRIZES AT CROWN COINS CASINO. A PURCHASE DOES NOT INCREASE YOUR CHANCES OF WINNING.

1. Acceptance & Agreement to Terms

By registering, opening an account, accessing, or playing on Crown Coins Casino, you explicitly represent and warrant that you have read, understood, and agree to abide by these Terms of Service, our Privacy Policy, Cookie Policy, and the Official Sweepstakes Rules incorporated herein by reference. If you do not accept these Terms in full, you must immediately cease accessing or using our services.

We reserve the right, at our sole discretion, to modify, update, amend, or replace any portion of these Terms at any time. Any changes will become effective immediately upon being posted on this page with an updated effective date. Your continued usage of the Platform following the posting of modifications constitutes binding acceptance of such changes.

2. Player Eligibility & Legal Jurisdiction

Crown Coins Casino is designed strictly for social entertainment purposes and legal sweepstakes play. Access is granted solely to individuals who meet all of the following statutory eligibility conditions:

• Age Requirement: You must be at least eighteen (18) years of age, or the legal age of majority in your jurisdiction of residence, whichever is higher.
• Permitted Location: You must be physically located within a state or territory of the United States where social sweepstakes gaming is legally permitted.
• Excluded Jurisdictions: Crown Coins Casino does NOT accept registrations or gameplay from residents located in the following states (collectively, "Excluded Territories"):
  • Idaho (ID)
  • Louisiana (LA)
  • Michigan (MI)
  • Montana (MT)
  • Nevada (NV)
  • Washington (WA)

Any attempt to bypass geo-blocking restrictions using Virtual Private Networks (VPNs), proxies, location-spoofing tools, or false identity disclosures is strictly prohibited and shall result in immediate account termination, forfeiture of all virtual currency balances, and potential regulatory reporting.

3. Dual-Currency Economy & Sweepstakes Rules

Crown Coins Casino operates utilizing a legal dual-currency virtual economy in full compliance with United States promotional sweepstakes statutory guidelines.

A. Gold Coins (CC)

Gold Coins are non-redeemable virtual tokens used solely for social, promotional, and entertainment gameplay across our slot and arcade games. Gold Coins hold zero real-world cash value, cannot be exchanged, transferred, or redeemed for money or physical prizes, and may be acquired for free through daily login bonuses or purchased via optional promotional store bundles.

B. Sweeps Coins (SC)

Sweeps Coins are promotional sweepstakes entries that allow players to participate in sweepstakes gameplay modes. Sweeps Coins can NEVER be directly purchased. They are provided solely via free promotional distributions, including welcome rewards, purchase bonuses, social media giveaways, and postal mail requests (AMOE).

Sweeps Coins obtained through promotional play or rewards must be played through at least one time (1x playthrough requirement) in eligible sweepstakes titles before they become eligible to be redeemed for cash prizes or digital gift cards, subject to verification.

4. Account Registration, KYC Verification & Security

To access gameplay and claim promotional tokens, users must create a single user account ("Account"). You agree to supply accurate, current, and complete personal information during registration and to keep this information up to date.

• Single Account Policy: Each physical individual is permitted to maintain only one (1) unique account. Duplicate accounts created by the same person, household, IP address, or shared device will be flagged, deactivated, and all associated currency forfeited.
• Account Credentials: You are solely responsible for keeping your credentials, password, and login devices secure. Crown Coins Casino is not liable for unauthorized access resulting from player negligence.
• Know Your Customer (KYC): Prior to processing prize redemptions or high-value store transactions, we mandate identity verification. Players must submit valid government-issued photo identification (passport, state driver's license), proof of residence (utility bill within 90 days), and bank documentation verifying ownership of payment methods used.

5. Purchases, Payment Methods & Refund Policy

While gameplay at Crown Coins Casino is always 100% free of charge via alternative methods, players may choose to purchase promotional Gold Coin bundles using supported payment methods (Visa, Mastercard, Discover, American Express, Apple Pay, Google Pay, Skrill, Trustly).

All purchases of Gold Coins are final, non-refundable, and non-reversible once successfully credited to your account balance. By initiating a purchase, you acknowledge that virtual tokens have no monetary value and are consumed through active gameplay. If you initiate a chargeback or payment dispute with your bank, your account will be immediately suspended pending investigation, and any costs incurred will be assessed against your account balance.

6. Prize Redemption Conditions & Payout Protocols

Eligible players who have accumulated redeemable Sweeps Coins through valid promotional gameplay may request a prize redemption under the following operational rules:

1. Minimum Redemption Thresholds:
   • Digital Gift Cards: Minimum of 50 redeemable SC ($50.00 equivalent value).
   • Direct Bank Wire / ACH Transfer / Skrill: Minimum of 100 redeemable SC ($100.00 equivalent value).
2. Playthrough Mandate: All promotional SC awarded free must be played through 1x in games prior to requesting cash prize redemption.
3. Daily Maximum Limits: In accordance with state legal mandates (e.g., Florida and New York), the maximum daily prize redemption win payout value on any single spin or daily redemption is capped at $5,000.00 USD in applicable jurisdictions.
4. Processing Times: Digital gift cards are typically delivered via email within 12 to 24 hours. Bank transfers and e-wallet redemptions are processed within 24 to 48 business hours following verification approval.

7. Alternative Method of Entry (AMOE) - Free Mail-In Entry

In accordance with state promotional sweepstakes rules, any eligible individual can receive free Sweeps Coins without purchasing a Gold Coin bundle by sending a handwritten mail-in request card. Each validly submitted handwritten card awards 3.00 Free Sweeps Coins.

To qualify, mail-in requests must be submitted on a 3x5 inch index card enclosed in a stamped #10 envelope with the exact required wording and sent to Sunflower Limited's designated sweepstakes fulfillment address as detailed in our Official Sweepstakes Rules. Requests must be handwritten by the account holder; machine-printed or automated cards will be disqualified.

8. Prohibited Conduct & Account Suspension

You agree not to engage in any prohibited activities while utilizing Crown Coins Casino. Prohibited conduct includes, but is not limited to:

• Using automated bots, AI algorithms, scrapers, or software cheats to manipulate gameplay or simulate human activity.
• Colluding with other players, exploiting system errors, bugs, or software glitches for financial gain.
• Engaging in fraudulent chargebacks, credit card theft, or money laundering practices.
• Harassing, abusing, or threatening customer support personnel or other platform players.
• Selling, transferring, or purchasing accounts, Gold Coins, or Sweeps Coins to or from third parties.

Engaging in prohibited conduct constitutes a material breach of these Terms and will result in immediate permanent account termination, forfeiture of all virtual currency balances, and legal prosecution where applicable.

9. Intellectual Property Rights

All content hosted on Crown Coins Casino—including logos, graphics, software code, game titles, sound effects, videos, trademarks, and design architecture—is the exclusive intellectual property of Sunflower Limited or its licensed third-party software vendors (e.g., Pragmatic Play, Hacksaw Gaming, RubyPlay). You are granted a limited, revocable, non-exclusive, non-transferable license to access the Platform strictly for personal, non-commercial entertainment.

10. Limitation of Liability & Disclaimers

THE SERVICE AND ALL GAMES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, SUNFLOWER LIMITED DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

IN NO EVENT SHALL CROWN COINS CASINO, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR ACCESS TO OR USE OF THE PLATFORM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11. Governing Law & Mandatory Binding Arbitration

These Terms and your use of the Platform shall be governed by and construed in accordance with the laws of the United States and the operating jurisdiction of Sunflower Limited, without regard to conflict of law principles.

BINDING ARBITRATION NOTICE: Any dispute, claim, or controversy arising out of or relating to these Terms, the breach thereof, or gameplay on Crown Coins Casino shall be settled by binding individual arbitration rather than in court. You explicitly waive any right to participate in class-action lawsuits or class-wide arbitration proceedings against Sunflower Limited or Crown Coins Casino.

12. Contact Information & Customer Support

If you have any questions, concerns, or legal inquiries regarding these Terms of Service, Sweepstakes Rules, or your account, please contact our support team through the following channels:

• Support Email: [email protected]
• Official Web Portal: eng-en-crowncoinscasino.com
• Operator Entity: Sunflower Limited
• Response Window: Our dedicated customer host team aims to respond to all player inquiries within 24 hours.